Professional Background:

Ardian Ibaj is an experienced Radio Network Engineer with over 17 years in the telecommunications industry. His expertise spans various wireless technologies, including GSM/GPRS/EDGE, WCDMA, LTE, and 5G RAN. Ardian holds a Master’s degree in Telecommunications Engineering from the University of Prishtina, which has equipped him with strong technical skills and a deep understanding of the industry.

Current Role:

Ardian is the Radio Network Optimization Team Leader at Kosovo Telecom (also known as VALA), where he has worked for over 11 years. In his current position, he leads a team focused on the performance monitoring and optimization of the GSM/WCDMA/LTE radio access network. His role involves ensuring the quality and efficiency of the radio network services offered to users, contributing to the overall enhancement of mobile network performance in Kosovo.

Educational Background:

Master’s Degree in Telecommunications Engineering from the University of Prishtina 

Flutra Shehu is experienced in project and product management within the telecommunications industry, currently serving as the Head of Project Management at IPKO Telecommunications.

Professional Experience:

• IPKO Telecommunications:
  • Head of Project Management: Overseeing project management operations, including stakeholder management.
  • Product Manager: Led product development initiatives.

Education:

• South East European University:
  • Bachelor’s Degree in Business Administration/Finance.

Certifications:

• Professional Scrum Master™ I (PSM I): Certified in July 2024 by Scrum.org.

Notable Projects:

• Sub-Brand Zog Mobile:
  • Instrumental in launching the Zog Mobile sub-brand.

In her role, Flutra has been pivotal in introducing customer-centric packages like TiP, providing flexible options with competitive pricing to enhance customer satisfaction

IPKO Telecommunications

IPKO Telecommunications LLC is a leading telecommunications company in Kosovo, recognized as one of the fastest-growing in Europe. Established in 1999, IPKO has evolved from being the first nationwide internet provider to offering a comprehensive suite of services, including mobile communications, fixed telephony, digital cable television, and internet services.

Services Offered:

• Mobile Communications: IPKO provides mobile telephony services, operating as the country’s second mobile operator.
• Fixed Telephony: The company offers fixed-line telephone services, catering to both residential and business customers.
• Internet Services: IPKO delivers high-speed internet access, serving as a primary internet service provider in Kosovo.
• Digital Cable Television: Through partnerships, such as with Digitalb, IPKO offers digital television services with a wide range of channels. 

Specializing in content creation, project management, and marketing strategy, with a focus on enhancing brand presence and audience engagement.

Professional Experience

• Makerspace Innovation Center Prizren
  Startup Coordinator, “Idea-to-Scale” Incubation Program
  Fjolla coordinates the “Idea-to-Scale” Incubation Program, guiding startups in refining business models and scaling operations. She leads content creation, strategic planning, and project management, ensuring alignment with market needs. 
• Fabrika Studio
  Content Writer
  At Fabrika Studio, Fjolla developed diverse content, including blog posts and marketing materials, tailoring messaging to resonate with target audiences and enhance engagement.

Education

• Prizren University
  Bachelor’s Degree in English Language and Literature
  Fjolla’s academic background in English Language and Literature has equipped her with strong linguistic and analytical skills, essential for effective content creation and communication.

Makerspace Innovation Center Prizren

Established in 2017, Makerspace Innovation Center Prizren serves as a hub for innovation and entrepreneurship, aiming to foster a digital ecosystem by connecting science, education, and the business sector. The center offers various programs, including the “Idea-to-Scale” Incubation Program, which provides startups with mentorship, workshops, financial support, and networking opportunities to transform ideas into viable businesses.

Menda Zymeri is a highly skilled project manager with extensive experience in international development and project coordination. She excels in overseeing complex projects, managing contracts, coordinating teams, and ensuring the timely execution of tasks. Menda is proficient in data analysis, research, and preparing reports, focusing on improving operational efficiency and quality standards.

Professional Experience:

• International Advisory, Products and Systems (i-APS)
  Project Manager 
  Leading multiple projects, managing contracts, client engagement, and ensuring the smooth execution of technical tasks.
• Project Program Coordinator 
  Coordinated project life cycles, tracked project metrics, and collaborated with stakeholders.
• Research & Development Program Officer 
  Conducted research, prepared reports, and identified emerging opportunities for projects.

Education:

• BIT Academy 
  Quality Assurance, Manual Testing
• Jungle Academy 
  Data Science, Data Processing, and Technology
• University of Prishtina 
  Bachelor’s Degree in Information Technology

Certifications:

• LinkedIn Learning: Project Management Foundations

Current Position: Legal Department Manager

Current Employer: K.S. Besa Security sh.p.k.

Florentina Lipovica is an expert in the Media, Public Relations, and Communications sectors, renowned for crafting compelling narratives across diverse platforms. Her career is marked by creativity, leadership, and effective communication, with experience spanning media literacy, broadcast television, public relations, and project management. Florentina is dedicated to fostering connections, driving community impact, and exploring collaborative opportunities.

Professional Experience:

• Public Relations & Communications Intern – GIZ Kosovo
  Assisted in project management, media outreach, and communication strategies to engage local communities and stakeholders. 
• Government Monitoring – OSCE
  Monitored government activities, ensuring transparency and accountability through research and reporting. 
• Journalism Intern – KosovaLive
  Researched and authored articles on Kosovo’s social challenges, managed video production, and collaborated on policy recommendations. 
• TV Production Intern – College of DuPage
  Contributed to all stages of TV production, including operating cameras, setting up lighting, and roles as reporter, anchor, producer, and director. 
• Project Participant and Communication Leader (CCI Program) – U.S. Department of State
  Led a community impact project aimed at improving the local Muslim community, coordinating tasks, managing timelines, and presenting outcomes. 

Education:

• College of DuPage
  Certificate in Digital Media and Communication – Media Literacy
  Focused on digital media, television, and public relations. 
• University of Prishtina
  Bachelor’s Degree in English Language and Literature
  Enhancing skills in writing, speaking, listening, translation, and interpretation. 

Certifications:

• PODIUM Grant Winner – UNICEF Innovations Lab Kosovo 
• Peace Circle Program – Play2EDUCATE
• Pre-College English Program, Academic English – Upper Intermediate (B2) – RIT Kosovo (A.U.K)
• Essay Writing Workshop – Youth Council of the U.S. Embassy of Kosovo 

Drenusha Gashi has a strong background in electrical engineering and energy distribution. With over seven years of experience in the electricity sector, she currently leads the SCADA, DMS, and OMS departments at Kosovo Electricity Distribution Company (KEDS). Her leadership in overseeing monitoring and control systems within the electricity distribution network ensures the reliability and efficiency of critical infrastructure.

• Head of SCADA/DMS/OMS – KEDS
  Drenusha manages the SCADA, DMS, and OMS departments, focusing on the strategic oversight and troubleshooting of monitoring and control systems essential for the operation of the electricity distribution network. 

Educational Background:

• Master’s Degree in Electrical Engineering and Energy Trade – UBT – University for Business and Technology 
• Master’s Degree in Mechatronics – University of Prishtina 

Certifications & Skills:

• Power System Protection Testing (CMC Test System) – Omicron
• Leadership Program (KEDS Academy) – Boğaziçi University
• Electrical Safety Measures – Kosovo Electricity Distribution and Supply
• British Parliamentary Debater – Pro Debate
• Effective Techniques of Presentation-Building Coalitions – Youth Center Prishtina
• Humanitarian Action Certificate – Sami Frasheri High School

Head of Commercial and Quality Department American Hospital Kosova

Korab Dragidella is a professional with a background in Search Engine Optimization (SEO), React Native development, and product marketing. With a passion for blending technical expertise with business strategies, Korab has worked across various industries to drive digital growth and enhance online visibility. He holds a Master’s degree in Business Informatics from South East European University (SEEU) and has demonstrated expertise in SEO, digital marketing, mobile development, and product management.

• Product Marketing Manager & SEO Specialist – Inspera
  Korab leads product marketing initiatives at Inspera, focusing on SEO strategy to enhance search engine visibility and customer engagement. His work includes optimizing WordPress platforms and utilizing customer relationship management (CRM) tools to improve digital presence.
  Skills: SEO, CRM, WordPress, Sales, Off-Page SEO 

Education:

• Master’s Degree in Business Informatics – South East European University (SEEU) 
• Bachelor’s Degree in Computer Science – South East European University (SEEU) 

Inspera

Inspera is a cloud-based digital assessment platform that enables institutions to manage online exams, grading, and proctoring efficiently. Trusted by world-class universities and organizations, Inspera offers secure, scalable, and customizable solutions for higher education, K-12, awarding bodies, and government institutions. The platform supports various assessment formats, ensuring integrity, flexibility, and a seamless user experience.

Dijon Baftiu is building expertise in social media marketing, project management, and content promotion. 

With experience at Pi Relations, he has successfully managed projects, coordinated events, created engaging content, and handled video production—developing a strong foundation in audience engagement and digital marketing strategies.

As a Senior Project Manager, Dijon has led teams, ensured timely delivery of marketing campaigns, and contributed to impactful brand strategies. His experience in content creation, marketing analytics, and event management has sharpened his ability to craft data-driven marketing approaches.

Pursuing a Bachelor’s in Business Administration and Management at UBT – University for Business and Technology, he combines strategic thinking with creativity to drive marketing success. 

Professional Experience:

• Senior Project Manager – Pi Relations 
  • Led marketing projects, ensuring execution aligned with business goals.
  • Managed cross-functional teams and coordinated marketing strategies.
  • Oversaw event planning and content distribution.
• Marketing & Supervision – Pi Relations
  • Developed and promoted content for various campaigns.
  • Handled video recording and content editing for digital platforms.
  • Engaged in audience analysis and social media strategy.

Education:

• Bachelor’s in Business Administration and Management – UBT – University for Business and Technology